Online Grocery Shopping in India: The Ultimate Guide

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Online grocery shopping in India

Many of you may have bought clothes, books, makeup items  and shoes online. However, a new trend that is swiftly gaining momentum in the country is online grocery shopping. The COVID-19 pandemic is a major reason behind the expansion of e-groceries. 

In the pre-COVID era, ordering groceries online is something that was common amongst millennials. When they didn’t find something offline, they would quickly order it online without caring much about the additional shipping or delivery costs. However, the pandemic has driven other consumers towards online grocery shopping too. Homemakers, and working men and women who would ideally love walking down the aisle of a supermarket discovering and exploring new products, have also fallen prey to this trend, and rightly so.

Let’s accept it, the experience of going grocery shopping has changed entirely. Though safety protocols and guided paths are in place in supermarkets and kirana stores, consumers seem to be skeptical. Right now, they prefer digital grocery shopping alternatives for convenience, safety and a myriad of other reasons. 

Top 8 Online Grocery Stores in India 

With the coronavirus crisis not showing any signs of abating soon, it looks like consumers will have to rely on online shopping for their daily necessities and essentials a bit longer. 

Well, buying groceries online isn’t too bad after all. It saves you time, energy, money, and most importantly you can get groceries home delivered by ordering them at any time and from anywhere.

Whether you’re new to the online grocery shopping space or are well-versed, we have an exhaustive list of the best grocery store websites and apps in India that will ensure your ingredients, essentials and everyday necessities are home delivered to you safely and securely.

1. Grofers

The first grocery delivery service on our list is Grofers. It has literally become a household name in India. The app is known to connect customers with local merchants/kirana stores in the neighbourhood. 

The low-price online supermarket allows customers to shop groceries, fruits, vegetables and other household care items with ease. 

It started its operations in Delhi, but currently, its services are available in 27+ cities across the country including metros such as Mumbai, Bangalore, Kolkata, and other tier-1 and tier-2 cities such as Durgapur, Kanpur, Meerut, Rohtak, and many more. 

Pros:

  • Wide range of groceries, and household and personal care items available
  • Competitive prices and discounts
  • Smooth logistics
  • Multiple payment modes 
  • Available in six languages
  • Smart Bachat Club – Members can shop products at reasonable prices
  • Free shipping on all orders above Rs. 500. 

Cons

  • Poor interface
  • Upscale gourmet products not available

 

2. BigBasket

BigBasket online supermarket is a leading grocery delivery platform in India. If you’re looking for farm-fresh fruits and vegetables, world-class breads, top quality pulses and food grains, dairy products, and eggs, meat and poultry, BigBasket has you covered.

Whether you’re looking to cook a simple curry and rice or something extravagant such as pasta and soup, they have top quality products from leading brands. 

They currently deliver to 25 cities across India including Delhi, Bangalore, Mumbai, Chennai, Hyderabad, Kolkata, Ahmedabad, and so on. 

Pros:

  • Wide assortment of products – household staples and a gourmet selection
  • Have their private-label – FRESHO for fruits, vegetables, meat and bread
  • Slotted delivery
  • Express delivery in metros (under 90 minutes)
  • BB specialty stores: Includes bakeries, florists, sweet shops and more
  • Available in seven languages
  • BB Star membership program
  • Multiple payment options

Cons:

  • Minimum order to avail free shipping: Rs. 1,000
  • High shipping costs
  • Frequent non-availability of products

 

3. JioMart

A new entrant in the online grocery shopping space in India is JioMart. Though it was founded in 2019, it went live recently. If you’re looking for same-day grocery delivery, JioMart has you sorted. They have a wide range of fruits, vegetables, staples, snacks and household products. 

Since they are a relatively new online supermarket, they’re currently offering free shipping with no minimum order quantity. 

Besides being heavily stocked, they also have great deals and discounts across their entire product range.

They are currently accepting orders in tier-1 and tier-2 cities including Mumbai, Bangalore, Delhi, Chennai, Pune, Bokaro, Gurgaon and Dehradun. 

Pros:

  • One-of-a-kind option to place orders via Whatsapp
  • Free shipping as an inaugural offer
  • Flat 5% discount on MRP on all products
  • Multi-search feature - Search for multiple products in one go and combined results will be displayed

Cons

  • Inefficient customer support
  • Non-availability of certain products
  • Prices of fruits and vegetables quite high compared to the local market
  • Products not delivered on time
  • Poor UI/UX design 

 

4. Amazon Pantry

One of the best grocery delivery services right now is Amazon Pantry. The e-commerce giant is widely known for its same-day grocery delivery and prime model. 

From cooking essentials to snacks, packaged foods and household items, the portal is fully stocked. They have some great deals and discounts too. 

If you are an Amazon Prime member, you get to enjoy free delivery and faster shipping. 

Currently, Amazon Pantry is present in all the metros, tier-1, tier-2 and few tier-3 cities as well.

Pros:

  • User-friendly interface
  • Wide range of products across a gamut of brands
  • Comparatively low shipping rates
  • Free shipping if the pantry order value is above Rs. 599
  • Multiple payment methods
  • Hassle-free checkout
  • Guaranteed express delivery within two hours
  • Expanded to over 300 cities amidst the COVID-19 pandemic

Cons:

  • Few consumers have complained of expired products being delivered

 

5. SPAR

SPAR hypermarket is a local grocery delivery service operating predominantly in south India and New Delhi. 

They are currently accepting orders in Bangalore, Hyderabad, Chennai, Coimbatore, Mangalore, Shimoga, Delhi, Gurgaon and Ghaziabad. 

They have over 20,000 products listed on their online grocery website and app. They also have 25 stores across the above-mentioned Indian cities. They are currently growing exponentially and have plans to expand in other cities as well.

They offer free delivery on orders above Rs. 499 and also have same day grocery delivery too.  

Pros:

  • Wide range of products available
  • Super-fast grocery delivery
  • Flexible delivery slots
  • User-friendly app experience
  • Multiple payments modes and card on delivery
  • Value for money and amazing discounts
  • Dedicated meat store

Cons

  • Currently serving very few cities
  • Non-availability of gourmet products

6. Nature’s Basket

If you’re looking to order organic groceries online, upscale gourmet products, premium fruits and vegetables, fresh cheese, bakery products and meat, Nature’s Basket is the best online food shop. They also have a wide range of imported groceries.

While they have their physical stores present in Bangalore, Mumbai and Pune, they are delivering to most tier-1 cities across India as well including Hyderabad, Delhi, Kolkata, Chennai, Surat and more. 

Customers can place their order and select a preferred delivery slot. They also offer multiple payment modes on their app as well as website.

Pros:

  • Exotic range of fresh fruits and vegetables
  • International cuisine ingredients available
  • Offer a wide range of gift hampers
  • Multiple payment modes
  • 3-hour express delivery
  • Great quality products

Cons:

  • Expensive
  • Not user-friendly
  • Not convenient for everyday grocery shopping
  • Rs. 50 shipping cost irrespective of order value 

 

7. D-Mart Online

Another online grocery delivery service that saw daylight amid the COVID-induced lockdown is D-Mart Online. They previously had their physical stores in Maharashtra and Bangalore. However, they have now branched out into online operations in several other cities as well including Indore, Ghaziabad and Pune. 

The USP of D-Mart Ready is their amazing deals and discounts. They offer a minimum of 7% off on all their products and have daily discounts.

Whether you’re looking to buy food grains, pulses, cooking essentials, dairy products or packaged food, they have it all.  

Pros:

  • Wide range of products available
  • Reasonable
  • Everyday deals and discounts
  • Order online, pick up at the store

Cons:

  • Operational in limited cities and areas
  • Limited payment modes
  • Poor app interface
  • Products not delivered on time

 

8. Flipkart Supermarket

Flipkart grocery store is another online supermarket that has jumped onto the e-grocery bandwagon.

It is a one-stop destination for all your daily needs and household essentials. From food grains to pulses, flours, snacks, packaged food products and frozen foods, they have it all. 

Their main mantra is to focus on quality, pricing and convenience. They deliver items to customers at a time convenient to them rather than fixed delivery slots.

They currently deliver to 91 pin codes across Mumbai, followed by Bangalore, Hyderabad, Chennai and Delhi NCR. They further plan to ramp up their grocery business in other Indian cities.

Pros:

  • Big savings and discounts every day
  • Re 1 deal and offers
  • Great quality 
  • Unique ‘Buy Now, Pay Later’ model
  • Private label – Supermarket Select
  • Multiple payment modes
  • Versatile product range

Cons:

  • High shipping costs irrespective of order value
  • Late delivery
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These are definitely our favourite online grocery delivery stores that we can vouch for. With changing times and no-contact delivery, ordering groceries online from the comfort of your home is a wiser choice than stepping out. This trend is definitely here to stay and indeed is a blessing.

Which is your favourite online supermarket and what has your shopping experience with them been? Tell us in the comments section below. 

Happy shopping!







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